Get Fast IT Support
Anywhere in Australia
Mon-Fri: 9AM-9PM
Sat-Sun: 11AM-4PM
Need tech support?

IT Help Desk

Need Ongoing Support?


Get discounted rates & priority support for you & your staff by taking advantage of our popular IT Help Desk packages.

Who Is This Suitable For?


Our IT Help Desk is suitable for businesses with more than 5 computers that require ongoing & priority support for their staff.

Ready to get the IT help that you & your staff need for your business?

Having access to dependable IT experts when you need them can help you avoid expensive downtime in your business, and will also help provide peace of mind for both you and your staff members. Tech Department has been in the industry for over 20 years and can help support your business or school, no matter how big or small.

Fixed Price Support
Our transparent fixed price IT support services can help your business plan better and can easily grow when you need to.
Billed Every 30 mins
We believe that billing in 30 min increments is much fairer on our customers. Yep, that's right, no expensive pay by the hour here.
Get Priority Service
We have IT help desk plans for everyone, including business that need priority peace of mind support.

IT Help Desk Packages

Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Custom
Support blocks: 8 16 32 64 128 Call Us!
30 day rollover: YES! YES! YES! YES! YES! Call Us!
Cost per block: $62.70 $59.40 $56.10 $52.80 $49.50 Call Us!
Discount amount: 5% 10% 15% 20% 25% Call Us!
Support engineer: First available First available First available DEDICATED! DEDICATED! Call Us!
Response time: 8 hours 6 hours 4 hours 2 hours 1 hour Call Us!
Price per month: $501.60 $950.40 $1,795.20 $3,379.20 $6,336.00 Call Us!
PURCHASE > PURCHASE > PURCHASE > PURCHASE > PURCHASE > CALL US >

*Our help desk packages above are for remote IT support only. Our engineers can provide onsite IT services in selected areas - please contact us for a personalized quote.

  • Open 7 days per week
  • 100% Australian support
  • Qualified support engineers
  • 20+ Years of experience
  • Fast remote support
  • Most problems fixed within 1hr
  • All support requests are logged
  • Trusted by businesses daily!
  • We bill in 30 min increments
  • Can beat most competitors quotes
  • Fast turn around on all enquiries
  • You are not obligated in any way
  • Happy to help where we can :)

Have a question?

If you would like to chat to us about our IT help desk services then your welcome to contact us at anytime!

Brands That We Support Include: